Privacy Policy

Privacy Policy

Effective Date: March 20, 2023

At dpa.gov.so, accessible at https://dpa.gov.so, the privacy and protection of your personal data are among our top priorities. This Privacy Policy outlines the types of information we collect, how we use it, and your rights regarding your personal data.

If you have any questions or require more information about this Privacy Policy, please contact us at: info@dpa.gov.so

1. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

2. Information We Collect

• Information you provide voluntarily: such as your name, email address, phone number, and any content submitted via contact forms or account registration.
• Information collected automatically: such as your IP address, browser type, device information, location, and usage data through cookies or similar technologies.

We will always make it clear when personal information is required and why it is being collected.

3. How We Use Your Information

• To operate, maintain, and improve our website
• To analyze how users interact with our content and features
• To personalize your experience and tailor our communications
• To develop new services, tools, or functionality
• To respond to inquiries and provide support
• To send important updates, newsletters, and administrative information (if you opt in)

4. Cookies and Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Understand how the website is used
• Provide you with relevant content

You can choose to accept only essential cookies or adjust preferences through our cookie settings. For full details, see our Cookie Policy.

5. Links to Other Sites/Apps

Our site may contain links to third-party sites or apps. DPA is not responsible for their privacy practices. Please review their policies before sharing personal data.

6. Security Precautions

We use strong technical and organizational safeguards, including:

• Secure servers and encrypted connections
• Access controls and data minimization
• Routine security audits

However, no internet transmission is 100% secure.

7. Choice and Opt-Out

You may opt out of non-essential communications by:

• Clicking "unsubscribe" in emails
• Managing preferences via your account (if applicable)
• Contacting us at info@dpa.gov.so

8. User Comments and Public Input

Users are responsible for content they post. Do not post unlawful or copyrighted material without permission. DPA may remove content that violates these terms.

By submitting content, you grant DPA a non-exclusive license to use and share it.

9. Children’s Privacy

Our services are not intended for children under 13. If such data is collected, we will delete it promptly.

10. Changes to This Policy

We may update this Policy. Changes take effect when posted. Continued use indicates acceptance.

11. Contact Us

12. Data-Subject Rights

Under the Somalia Data Protection Act, you have the right to:

• Access your data and receive a copy
• Rectify inaccurate or incomplete data
• Erase your data (“right to be forgotten”)
• Port your data to another controller
• Object to certain types of processing
• Challenge profiling or automated decisions affecting you

To exercise your rights, contact us using the details below.

13. Data Retention and Deletion

We retain data only as long as necessary:

• Emails & support: 2 years
• Analytics data: 12 months
• Account data: until deletion or 3 years of inactivity
• Cookies: as specified in our Cookie Policy

Data is securely deleted using certified erasure or destruction techniques.

14. Third-Party Recipients & International Transfers

We may share data with:

• Analytics providers (e.g., Google Analytics)
• Cloud & hosting services
• Payment processors or form tools (if applicable)

Third parties must meet data protection standards. For transfers outside Somalia, we use appropriate safeguards (e.g., contractual clauses).

15. DPO Contact Details & Complaints

To file a complaint, submit details (including a description of the issue and any evidence) through the above contact channels.